We want you to have complete peace of mind while shopping at Fathima Foods.

  • Eligible Returns: We accept returns only in cases of damaged, defective, or incorrect items delivered.
  • Timeframe: Please notify us within 48 hours of receiving your order for a replacement or refund.
  • Condition: The product must be unused, sealed, and in its original packaging.
  • Process: Email us at fathimafoodscbe@gmail.com with your order ID, photos, and details of the issue.
  • Refund Method: Approved refunds will be credited back to your original payment method within 7–10 working days.